International track record in 5 countries (Canada, USA, Mexico, Singapore & Philippines) with client and companies in government, healthcare, management consulting, transportation management, pharmaceutical, manufacturing, financial services, and Fortune500 & Global100 including Canada Post, Becton Dickinson, Indiana University Health, HCA Healthcare, Accenture for Metrolinx ($250+million, prestocard.ca), Procter & Gamble, DHL/Exel, Tibbett & Britten, Invesco, GEAC, EDS, Zuellig Pharma and Amkor Technology to name a few.
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Project and Customer Relationship Management... Remotely managed the project from Quebec City for NTP time change for 13 hospitals (including 13 production, 2 test servers and 1 virtual) for Indiana University Health (IUH), Top 4% Best US Hospitals (U.S. News & World Report) - “Eleanor, Thanks for your continued work on this and proactively keeping IUH informed. This is the best preparation work I have ever seen with IUH.” – Doug S., R.Ph., Customer Success Manager, Becton Dickinson, USA
Account Management and ERP Implementation.... "There was always the highest recommendation from the customers for her professionalism and commitment towards her projects. Ms. Eleanor has a pleasing personality and is a team player. She has very good leadership qualities and would no doubt be an asset to any company." - Kumar Rasaratnam, General Manager, EDS
Technical Support Operations... After troubleshooting 2 servers, get them backed up and running (servers for patient information interface and medical devices)... "A note expressing my appreciation for the excellent level of Customer Service we received this AM with Eleanor… In our organization, we give Star Rewards for exceptional service and if she was my employee I would be delivering one to her" - Sandy, RN, Director of Application Services, HCA Healthcare (178 hospitals and 119 freestanding surgery centers in 20 U.S. states and in UK, 27+ million patient encounter/year, 240,000 employees)